Help Center

GRID360 is a training, nutrition and activity app. It builds a workout and diet plan from your profile and goals, records runs, rides and walks with GPS, tracks water, sleep and supplements, and brings it all together into a daily health score.

Premium is purchased on the website, in your account area. There is no in-app purchase: once you subscribe on the site, Premium is unlocked automatically on the same account when you open the app.

Sign in on the website and go to Account → Subscription. Cancelling takes effect at the end of the period you already paid for: until then, Premium access stays available.

In your account on the website, under Account → Privacy, you can download a copy of your data or request permanent deletion of the account. Deletion removes your workout, diet and activity history.

Yes. You can connect Apple Health (iOS) or Health Connect (Android) to exchange workout, sleep, heart rate, hydration and weight data. The connection is optional and can be turned off at any time.

Location is used when you record a run, ride or walk, to draw the route and calculate distance and pace. So recording doesn't stop when the screen turns off, iOS asks for the “Always” permission. If you don't use activity tracking, you can decline it without losing the other features.

On the login screen, tap “Forgot my password” and enter your account email: we'll send a reset link. If you created the account with Google or Apple, sign in with that same button — those accounts don't have a separate GRID360 password.